In order to meet the needs of American small businesses, OnPay’s scalable suite of payroll services is affordable. OnPay is an online solution that leverages the convenience, reliability, and cost advantages of cloud computing. As a result, OnPay has won enthusiastic praise from its loyal following.
So, why should you consider OnPay? In this review, we’ll answer that question and dig into the pros and cons.
Pros and Cons of OnPay
- Transparent pricing that delivers excellent value
- Outstanding customer service with a white-glove setup
- Helpful human resources services are available
- No auto-pay option
- Reporting customization could be improved
What Does OnPay Offer?
OnPay’s goal is to make the payroll process convenient and efficient. With this in mind, it offers a common set of core features:
- Fast payroll processing: OnPay’s unique design ensures it runs equally quickly and smoothly on both desktop and mobile devices.
- Intuitive features: Even brand-new users can run complete payrolls in mere minutes, no matter how many employees they serve.
- Easy onboarding and self-service capabilities: In addition to a smooth onboarding process, OnPay features a long list of self-service features that allow team members to enter their own information and retrieve pay stubs and other relevant documents on demand.
OnPay is now available in all 50 U.S. states, and businesses whose operations cross multiple jurisdictions can run payrolls in multiple states at the same time. Furthermore, users have the ability to order more than 40 different types of customizable payroll reports. So, it’s easy to obtain deep, impactful financial insights into your company’s labor costs.
Looking at the big picture, here’s a complete breakdown of everything OnPay does by default:
- Customers can conduct an unlimited number of monthly payroll runs
- OnPay automatically handles all tax filings and payments
- OnPay supports regular W2 employees as well as 1099 contractors and freelancers
- Employees can be paid via direct deposit, debit card, or traditional checks
- The system supports employees with multiple pay rates and work schedules
- OnPay can automatically track and withhold wage garnishments, if necessary
- The system tracks and holds all required state and federal unemployment insurance payments
- Users can access all features via a single sign-in
- OnPay offers a long list of human resources services at no extra cost, including new employee onboarding, job offer letters, personnel checklists, compliance audits, a digital library, and much more
Finally, OnPay is optimized for use with mobile and handheld technologies, and the system easily syncs up with a long list of popular time tracking and accounting applications.
Beyond its core features, OnPay also offers many different industry-specific functions, which are accessible at no extra cost. These cover:
- Restaurants: OnPay can track tips and automatically adjust wages to account for them, even when employees work overtime. The system also prepares IRS Form 8846, which covers Social Security and Medicare dues for workers who earn tips.
- Agriculture: The system can automatically separate your farm-based and non-farm employees. OnPay also works for people employed in the United States on H2-A visas.
- Nonprofit organizations: It’s easy and straightforward for organizations that operate under 501(c)(3) status to use OnPay without submitting federal unemployment taxes.
- Religious organizations: Similar convenience features extend to churches, mosques, synagogues, and other organizations with recognized religious status for tax purposes.
Users can also assign and delegate tasks to different staff members with ease, thanks to six different permissions levels. This allows companies to customize access and information visibility to protect privacy and organizational security.
While OnPay is primarily branded as an affordable, scalable payroll solution for small businesses, it also adapts well to mid-sized businesses and enterprise environments. OnPay can scale up to accommodate organizations with 500 employees or more, all at pricing levels that rank among the most affordable in the industry.
As of March 2021, OnPay’s pricing breaks down as follows:
- A base fee of $36 per month
- An additional charge of $4 per month per employee
- There are no pricing tiers or hidden fees
These policies make it easy to predict and control costs, and the transparency has built a great deal of goodwill with customers.
Here are the only real bits of fine print to consider:
- You can self-print and electronically distribute W2 and 1099 forms free of charge, but if you want OnPay to generate and mail hard copies, you will be charged a modest extra fee.
- Customers who cannot cover the full cost of a payroll run for any reason are subject to an insufficient funds penalty.
- If you choose to add retirement benefits, health insurance, or a workers’ compensation policy to any employee’s remuneration plan, you incur those costs.
What People Are Saying About OnPay
As of March 2021, OnPay has an excellent Trustpilot rating. Based on customer reviews, OnPay is rated 4.8 out of 5 stars:
- 95% rate it 5 out of 5
- Nearly 100% rate it at least 4 out of 5
The Bottom Line
With ease of scalability and industry-specific features, OnPay is an especially good option for smaller businesses. Since it seeks to maximize the value of investing in payroll software, OnPay is an affordable solution for cash-strapped companies.
So, as you compare the best payroll software, OnPay is well worth considering.