Talkspace Review

Founded in 2012, Talkspace offers an online platform through which people can get personalized therapy from licensed therapists and psychiatrists.

With just a capable device (smartphone, laptop, etc.) and an internet connection, you can get matched with and start messaging your own dedicated therapist without even having to leave your house.

Supported by such celebrities as Demi Lovato and Michael Phelps, Talkspace has earned accreditation from the Better Business Bureau, built a network of thousands of licensed medical professionals, and has helped over a million people improve their mental health in its 8 years of operation.

Pros and Cons of Talkspace

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What Does Talkspace Offer?

Talkspace provides both talk therapists and psychiatrists, meaning that they’re authorized to prescribe medication online if needed. On the other hand, most online therapy services can only provide “talk therapy,” meaning that they are unable to do such things as prescribe medication, which can be just as pivotal as talk therapy in the treatment of mental issues.

Talkspace is for anyone dealing with a mental health issue or condition that could benefit from talk therapy and/or medication management. Conveniently, to make sure that they can help you with your specific issue, or even help you understand what help you need in the first place, you chat with a therapist as part of the signup process.

What To Expect on the Site

How Do You Sign Up?

Signup with Talkspace starts with chatting with a therapist to identify your therapy needs. Then, after choosing a payment plan, you’re matched with a suitable therapist, who will remain your therapist throughout the entirety of your treatment (unless you decide you want to try another therapist).

How Do You Get Counseling?

After signing up, you and your matched therapist are assigned a dedicated digital “room”. In this room, you can text message or audio message your therapist at any time, from any internet-connected device (smartphone, laptop, tablet, etc.)

You can then expect your therapist to respond to your messages 1-2 times per day. If you need more or prefer to speak with your therapist face-to-face, you can also schedule a video chat.

Who Are the Counselors?

You can find both therapists and psychiatrists on Talkspace.

Their therapists include psychologists, social workers, marriage and family therapists, and counselors, whereas their psychiatrists include licensed medical providers who specialize in mental health and medication management.

All of their therapists and psychiatrists are licensed, verified, and background-checked. Plus, to give you an idea of what it takes to join Talkspace as a therapist or psychiatrist, the application process alone takes at least a month to complete.

Is Talkspace Safe to Use?

Talkspace is fully HIPAA-compliant and uses banking-grade encryption to keep your information and communication with your therapist safe and confidential.

If you’re using the Talkspace app, you’re also able to create a unique passcode and use Touch ID and Face ID (on enabled iOS devices) as extra security measures.

Pricing

Talkspace’s different subscription plans can be seen in the table below.

PlanUnlimited Messaging Therapy PlusUnlimited Messaging Therapy PremiumUnlimited Messaging Therapy Ultimate
Features
  • Text, video & audio messaging

  • Daily therapist responses, 5 days per week
  • Text, video & audio messaging

  • Daily therapist responses, 5 days per week

  • 1 Live session per month (30 minutes each)
  • Text, video & audio messaging

  • Daily therapist responses, 5 days per week

  • 4 Live sessions per month (30 minutes each)
Price
  • Billed Monthly: $260

  • Billed Quarterly: $708 every three months

  • Billed Biannually: $1248 every six months
  • Billed Monthly: $316

  • Billed Quarterly: $852 every three months

  • Billed Biannually: $1512 every six months
  • Billed Monthly: $396

  • Billed Quarterly: $1068 every three months

  • Billed Biannually: $1896 every six months

You can also purchase live, 30-minute sessions a la carte at $65 per session. Additionally, Talkspace offers their Plus plan for couples and teens, starting at $260 per month.

Talkspace also recommends contacting your benefits department or insurance company to see if any of your online therapy can be covered by your insurance plan.

The Bottom Line

What makes Talkspace so special is its ability to assign not just therapists, as is common among other online therapy platforms, but also psychiatrists. This allows Talkspace users access to a whole other, equally important aspect of mental health treatment that is often unavailable in the online therapy space, which is the prescribing of proper medication.

Throw in the fact that you can securely message your therapist any time, from anywhere, and on any device capable of sending messages over the internet, and Talkspace emerges as a versatile online platform for mental health treatment on the market. As you look into top online therapy sites, Talkspace could be a good option to consider.