Founded in 2006 and based out of New York City, HealthSapiens is an online service that offers one-on-one therapy for a variety of conditions stemming from and related to depression and anxiety. It’s available across all 50 states.
After signing up, you’re matched with a licensed professional who can provide the specific kind of therapy you need. You can then communicate with your therapist via text, phone, video, and other means, depending on your preference. Their network of therapists consists of vetted, U.S.-based counselors and/or psychologists with at least a decade of experience on average.
Let’s take a closer look at HealthSapiens and the services it offers.
Pros and Cons of HealthSapiens
- 24/7 access to counselors
- Vetted network of licensed and experienced mental health professionals
- Treatment available via phone, text, video chat, and face-to-face
- User-friendly platform
- Excellent customer service
- No couple’s counseling yet
- Need a strong internet connection
What Does HealthSapiens Offer?
If you were to imagine a therapist’s office that’s available 24/7 and accessible from just about anywhere, this’s essentially the service that HealthSapiens offers. Instead of going to a therapist’s office in person, you can instead receive your treatment over the phone or via video chat.
Their therapists are just as qualified as those you would find in a traditional therapist’s office, having all been vetted to ensure proper credentials and experience. These therapists can help with a variety of conditions, including anxiety, depression, and stress.
HealthSapiens therapists can help with these conditions and more:
- Grieving/loss of a loved one
- Post-Traumatic Stress Disorder (PTSD)
- Relationship issues
- Teen/parenting issues
- Mood disorders
- Obsessive-Compulsive Disorder (OCD)
- Substance abuse
As to the efficacy of their treatment, the company says they can treat 80% of acute symptoms through working with their therapists.
It should be noted that, while the company does offer 24/7 access to counselors, this access is for pre-clinical sessions. Full sessions need to be scheduled and are only available a few times per month. However, you can access pre-clinical sessions at any time and as many times as you want. These pre-clinical sessions are conducted by Masters-level counselors and therapists. Pre-clinical sessions can help with immediate support, problem solving, and crisis intervention. The company is unique in the offering of weekly sessions with licensed therapists, coupled with 24/7 access to masters-level counselors in between the weekly therapy sessions for “immediate counseling.”
What To Expect on the Site
Signing up with HealthSapiens simply requires you to create an account using your email address. After creating an account and providing your payment information, your access to counselors begins. You then need to call a toll-free number to request a counselor.
Once you’re set up with a counselor, you can meet at your scheduled times by phone, video, text, or even face-to-face. You can also access pre-clinical sessions at any time through similar means. The nice thing is that you’re not charged per session, as all of your sessions are included in your monthly subscription cost.
HealthSapiens’ Monthly Counseling Plan costs less than $50 per week. With this plan, you gain access to multiple sessions per month with a therapist, plus 24/7 access to Masters-level counselors who offer immediate assistance as often as you need. Conveniently, you don’t need to commit to any contract, and you can cancel whenever you want. The cost of in-person therapy can run in the same neighborhood for an hour or two of help, but HealthSapiens offers multiple therapy sessions per month and 24/7 counseling.
You can also use HealthSapiens with or without an existing insurance plan. As they explain, there is never a co-pay or deductible — you simply pay an affordable monthly subscription rate each month.
The Bottom Line
HealthSapiens is a great socially-distanced therapeutic solution. Instead of taking the time (and the risk) of visiting a physical office, you can simply receive your therapy from the comfort of your own home—or wherever else is convenient for you. You can reach therapists and counselors via phone, text, and video chat. Plus, you don’t have to worry about paying per-session, as all sessions are included in your monthly subscription cost.
As you consider the best online therapy sites, we think HealthSapiens is an affordable option with many advantages.