myDOCTORplan offers you the ability to consult with a licensed physician 24 hours a day without ever having to leave the comfort of your own home. It’s a convenient resource that can help give you peace of mind. Let's take a look at how the whole process works and what it means for you as a customer.
At a Glance
myDOCTORplan is a telemedicine service that allows you to access licensed doctors 24 hours a day, 7 days a week for online consultations. With a free trial and a 30-day money-back guarantee, you can see how it works for you without a commitment. When you sign up, you and your entire family have access to a doctor who will consult with you either over the phone or through a video conferencing service. They can give you health advice and offer treatment, including writing prescriptions that can be electronically sent to your local pharmacy.
myDOCTORplan can cover everyone in your family, ages 2 and up, for whatever health concerns you may have. They also offer prescription drug discounts if your condition requires a prescription. Doctors can handle most non-emergency concerns, including the following conditions:
- Nausea and vomiting
- Nutrition and dietary concerns
- Prenatal and postnatal care
As an added benefit, there are several specialists available through myDOCTORplan. If you don't have a particular specialist in your area, traditionally you would need to drive to another city for a consultation. myDOCTORplan can eliminate the need to travel for consultations. This is especially helpful if you are too sick to travel.
What to Expect
The 24-hour service they provide is reliable. If you have an issue at 2 in the morning, for example, you'll be able to contact the service and expect that a doctor will be able to get back to you in under 10 minutes. The doctors who get in touch with you are certified to practice medicine in the state in which you're located, and their backgrounds have been checked and vetted to ensure they are doctors in good standing.
Doctor consultations can be done over the phone, and if you need a prescription you can video conference with a doctor to get one. This is a legal requirement. Even if you have your consultation in the middle of the night, you can expect that your prescription will be ready to pick up first thing in the morning when your local pharmacy opens.
You will also be given a membership card that offers prescription drug discounts at 68,000 participating pharmacies across the country.
Although the 30-day trial is free, they will have your billing information on file so that they can start billing you at the end of 30 days. You can cancel anytime, and there is a money-back guarantee if you're not satisfied with the service.
Pros and Cons
Because it is a telemedicine service and not an in-person visit with the doctor, there are both benefits and drawbacks to using myDOCTORplan. Let's take a look at what you can expect in terms of pros and cons.
Money-back guarantee and a low monthly fee
Substantial discounts on prescription medications
Doctors can send prescriptions to any pharmacy, even if you're traveling out of the city or state
- Unable to deal with serious or emergency situations
- Video conferencing is required if you need a prescription
- Not available in Utah, Vermont, or Washington
myDOCTORplan is very upfront about their pricing structure. Membership costs $14.99 per month. For that, you get unlimited access to healthcare professionals to ask any questions that you may have. You can also enjoy a trial that lasts for 30 days at no charge.
In addition to the services provided for that $14.99 fee, members are also able to receive discounts on prescription medications. Discounts can range from 15% off to as much as 60% off the price of generic medications, as well as 10% to 25% off name-brand medications.
What People Are Saying
Many customers report easy access to responsive, high-quality customer service. Careington Solutions, the company that operates myDOCTORplan, has an outstanding 4 out of 5 stars on Trustpilot.
The Bottom Line
myDOCTORplan is an affordable and reliable service for when you want to consult a doctor without scheduling an in-person appointment. It gives you peace of mind that you can access services from home at all times. With additional perks like discounts on prescriptions, it's an attractive alternative to traditional doctor consultations.