MDLive is a telemedicine service that helps you connect with a doctor and deal with a variety of health concerns, without having to leave the comfort of your own home. MDLive makes it easy to speak with a board-certified doctor who can give you medical advice and even prescribe medications.
At a Glance
You're able to access a variety of board-certified physicians and therapists 24 hours a day, 7 days a week through MDLive. These professionals can handle many medical problems. The company even partners with Walgreens so that you can use the pharmacy's app to have virtual doctor’s appointments.
Members can get advice or treatments relating to a wide range of conditions, including:
- Colds and flu
- Panic disorders
- Respiratory problems
In total, MDLive can help you deal with more than 50 common, non-emergency medical conditions. You can find a complete list on their site.
They have four categories of medical treatments:
- Medical Care
What to Expect
To access a doctor through MDLive, download the app. The registration process only takes a few minutes. Once you’re signed up, you can access physicians. All of the doctors who work with MDLive are board-certified and licensed. The website boasts that their doctors average 15 years of experience. You can either schedule an urgent visit or an appointment for a later time if your condition doesn't require immediate assistance.
After you select a doctor, you can explain your medical concerns. Then the doctor will consult with you, asking any additional questions that they may have. If you require a prescription, the doctor can electronically send that to your pharmacy of choice.
Pros and Cons
There are several benefits to choosing MDLive. However, there can be a few drawbacks to telemedicine care. For that reason, there are a number of pros and cons to consider.
- MDLive has upfront price ranges
- MDLive is clear about what it can and can't treat
- You can access the service anytime, anywhere with a computer or smartphone
- You'll need to pay for your appointments in advance
- Support does not extend beyond the United States
- There isn’t an email or chat support option
Payment and Customer Service
Unlike some telemedicine services, MDLive clearly lists their range of prices:
- Medical Care is $0 to $82
- Dermatology is $0 to $75
- Therapy is $0 to $108
- Psychiatry is $0 to $284
These prices vary depending on your insurance. Some insurance providers and plans cover a portion of the fees associated with MDLive.
To reach customer service, they have a toll-free number that you can call. There's also an online portal that can help answer a variety of questions.
What People Are Saying
MDLive has an impeccable rating on Trustpilot.com, scoring 4.7 out of 5 stars. Thousands of satisfied clients have reviewed the site, mentioning that the process is efficient and that communicating with the doctors is easy.
The Bottom Line
MDLive is one of the oldest telemedicine services on the internet, and it has a reputation for being a reliable option. With 39 million members, it’s a popular choice. In an age when physically visiting a doctor can be inconvenient, you can't underestimate the value of being able to quickly and easily connect with a licensed doctor from the comfort of your own home.