AskaDoctor Online Doctors Review
AskaDoctor allows you to connect with a board-certified doctor who can answer medical concerns that you have in a timely and efficient manner, without having to leave the comfort of your own home. In this day and age, the ability to consult with a doctor from home is more valuable than ever. AskaDoctor offers fast and reliable service and boasts some of the best customer service in the business.
At a Glance
AskaDoctor is a collaboration with JustAnswer. It allows users to ask medical questions to board-certified physicians. You'll be given advice from a skilled professional on what to do and how to proceed with your medical concern.
The doctors can help with a wide array of concerns, including:
- Chronic pain
- Surgery questions
- Reproductive health
- Mental health issues
In addition to these specific issues, doctors are also able to provide you with:
- Thorough diagnosis
- Second opinions
- Natural treatments and home remedies
Doctors are available for consultation 24 hours a day, seven days a week. Response time will vary but is often within minutes.
What to Expect
To speak with a doctor, answer a few questions about your specific medical concern. Then you’ll be referred to JustAnswer’s sign-up page. Once you sign up and you're in the initial trial period, you're able to ask questions, including follow-up questions, until you are satisfied with the service you received.
You can trust that the advice you're receiving is from a reliable doctor who is accredited. Doctors must be licensed and have experience working in their particular field. They are verified by a third-party service and even after their approval, they are subject to ratings from other customers as well as peer reviews and even secret shoppers. Every available doctor has a clear rating score to make it easier for you to sort through them and determine who will best meet your needs.
Pros and Cons
There are several advantages to using AskaDoctor to get medical advice. However, depending on your preferences, they may not fully meet your needs. Let's take a look at some of the pros and cons of choosing AskaDoctor.
- Service is available 24/7
- A week-long trial, which includes unlimited questions
- Second opinions are available
- Cannot offer the level of in-person service that you would get from a doctor's visit
- Pricing is not always clear
- It may take some time to get an answer from your expert
Payment and Customer Service
When you first sign up with AskaDoctor, you can start with a 7-day trial for a small fee. The fee that you initially pay depends on the type of service that you're looking for when you sign up. When you sign up for medical advice from AskaDoctor, you will likely have a $5 initial fee. Once you sign up, you will be connected directly to a doctor. You can cancel your trial anytime within a week if you're not satisfied. There's a full money-back guarantee.
To continue using AskaDoctor, there is a monthly fee. This is typically about $29 a month. We say typically because it can vary depending on the kinds of questions you're asking and the experts that you need help from. If your question is urgent, you're going to end up paying more. On average you can expect to pay between $18 to about $45 per month if you continue to use the service. Unfortunately, there is no set in stone pricing that applies across the board, and your fees can go up and down depending on the urgency of the questions you ask and the nature of the information that you want to get from the doctors.
Customer service is available to answer any questions you have 24 hours a day with a toll-free number. Based on the vast majority of customer reviews, the customer service provided by AskaDoctor and JustAnswer is very responsive, fast, and efficient.
What People Are Saying
AskaDoctor is part of the JustAnswer network. Across the network, you're able to talk to numerous professionals, from doctors to mechanics. They have a nearly perfect customer satisfaction rating on Consumeraffairs.com, and they also boast an A+ rating from the Better Business Bureau. Likewise, their Trustpilot rating is an excellent 4.7 out of 5.
The Bottom Line
Getting access to a doctor can be one of the biggest hassles that you're going to experience in day-to-day life. Whether it's scheduling an appointment with your family doctor or finding time to get to a clinic or a hospital, it can cause stress and take up time. Not to mention that having to go to a doctor's office or a hospital can present its own unique health risks.
AskaDoctor can get you in touch with a licensed and skilled physician in just minutes. With reliable answers to nearly any questions that you may have and a history of excellent customer service, AskaDoctor has proven itself to be one of the most efficient and reliable ways to get in touch with a doctor for professional advice. All without ever having to leave the comfort of your own home.