LifeFone Review

Founded in 1976, LifeFone is a leading provider in Medical Alert Service for over 40 years. They are recognized by doctors, hospitals, and caregivers along with premiere national health, education, and consumer organizations.

For example, LifeFone is ranked #1 by Medical Alerts System Reviews, rated A+ by the Better Business Bureau and has an “Excellent” rating on Trustpilot based on over 750 customer reviews.

Key Features

LifeFone offers a medical alert system that uses wearable devices, GPS tracking and simple, two-day communication with emergency responders to ensure that at-risk seniors (and others at risk) can live their lives without fear knowing they can get help if necessary.

They offer two versions of their system: At-Home and On-The Go. At-Home systems offer coverage in and around your home while On-The-Go systems offer coverage away from your home.

There are also varying levels of coverage within these two versions. The options for At-Home systems include:

The options for On-The-Go include:

Regardless of the plan you end up choosing, using your medical alert system is as simple as following these three steps:

  1. Summon Help: Press the personal help button on your pendant, wristband, or wall-mounted help button. A signal is sent to a small base unit in your home, and then to the LifeFone monitoring station. If you have Fall Detection, if your device senses a fall, it will connect to either the LifeFone base unit or mobile device, which will contact the LifeFone monitoring station for you.
  2. Immediate Assistance: Your personal Emergency Care Instructions are displayed to the LifeFone Care Agent, who summons help for you. LifeFone will stay in contact until the medical emergency is over.
  3. Help Comes to You: LifeFone dispatches your local EMS or a loved one, depending on your situation and personal preferences. They notify your designated family, friends, and physicians according to your Emergency Care Instructions.

Aside from their standard medical alert systems, LifeFone also offers Caregiver Tools to help with more routine but important aspects of daily living, including


LifeFone’s different plans and how much they cost are described below.


Price: $24.95/month (Landline) / $30.95 (Cellular)


At-Home & On-the-Go GPS

Price: $36.95/month


At-Home & On-the-Go GPS, Voice in Necklace

Price: $39.95/month


LifeFone also offers the following additional policies:


LifeFone offers a dependable medical alert service that injury-prone people can use to guarantee that they get the help they need when necessary, no matter where they are. Their devices are waterproof, their call centers are available 24/7, 365 days a year and they offer a wide variety of different systems suited to different needs and lifestyles.