ID Shield Review

Company Intro

IDShield is one of the most trusted and effective identity theft protection services available on the market today.

IDShield is a division of LegalShield, which was founded in 1969 by Harland Stonecipher after he found himself wrongfully owing legal costs after an auto accident that wasn’t his fault. From that day on, he vowed to make sure everyone had affordable access to legal care regardless of their situation.

Decades later, from Stonecipher’s relentless determination, came IDShield. It is this determination that developed IDShield into what it is today – a premier identity theft protection company with over 1 million customers in all 50 states in America (plus 4 Canadian provinces).

If you’re wondering whether or not you should use identity theft protection, consider that in 2017, nearly 158 million social security numbers were compromised and 14 million credit card numbers were exposed.

With every day that passes, more people are affected. In fact, identity theft strikes a new victim every few seconds.

As criminals continue to evolve the ways in which they collect and steal people’s information, methods of identity theft protection must evolve as well. Fortunately, that’s where IDShield is here to save the day.

Not only does IDShield protect people from all forms of identity theft, but they also make an extreme effort to educate people about the dangers of identity theft and how, on an individual basis, people can protect themselves.

Features / Services (What does it protect against)

IDShield makes it their sole purpose to spend an unlimited amount of time and money to completely restore your stolen identity.

They do this by first connecting you with one of their in-house Licenced Private Investigators (LPIs). The investigator you’re paired with is there to guide you through the entire process.

From the moment you’re paired, your investigator will begin working with the following institutions to solve your case of identity theft:

  • Government Agencies
  • Financial Institutions
  • Credit Bureaus
  • Collection Agencies

What are the steps involved with IDShield?

Here are the four steps to using IDShield according to IDShield themselves:

Step 1: Become a Member!

Choose either an Individual or Family plan and whether you want to monitor 1 Bureau or 3 Bureaus, for more comprehensive monitoring.

Step 2: Set up your Account

Their scanning and monitoring start immediately, so be sure to enter additional account information for banking, social media, and social security monitoring. Plus don’t forget to request a free copy of your credit report.

Step 3: Download the App

Their app allows you to always know what’s happening with your identity monitoring by providing the following features:

  • 24/7 Emergency Assistance
  • Push Notifications for Identity Threats
  • Monthly Credit Score Tracker
  • Access to IDShield Licensed Private Investigators
  • View Restoration Case Status

The app is available for both Apple and Android devices.

Step 4: When you notice something strange or get an alert for something you didn’t do, call them immediately

IDShield prides itself on being available to its members 24/7 – 365 days a year.

After calling IDShield and explaining your situation, one of their identity theft specialists will quickly confirm your issue.

Once your issue is confirmed, as explained above, a dedicated Licenced Private Investigator is assigned to your case. To speed up the process, you’re asked to give your LPI Limited Power of Attorney so that they are able to work on your behalf.

Your LPI then goes to work, disputes your fraud issue, and ultimately restores your identity.

In a nutshell, here are all features IDShield members have access to:

  • Unlimited Consulting
  • $1M Identity Theft Insurance
  • 12 Month Credit Score Tracking History
  • 24/7 Access to Customer Support
  • Unlimited Identity Restoration Services
  • Access to In-house Licensed Private Investigators
  • 24/7 Credit Monitoring and Alerts
  • Dark Web Surveillance
  • Financial Account Monitoring (401K)
  • Payday Loan Monitoring
  • Credit Report Disputes
  • Sex Offender Alerts
  • Court Records & Bookings
  • Social Security Number Monitoring

Price / Plans

There are essentially four types of plans with IDShield.

Your plan is made up of whether or not you choose Individual coverage or Family coverage.

While Individual coverage is self-explanatory, Family coverage allows you to have coverage for yourself and up to 10 other dependents.

In addition to the coverage size, you also have to choose whether you want 1 bureau or 3 bureau monitoring.

With 3 bureau monitoring plans, IDShield monitors credit reports across all three major credit bureaus:

  • Experian
  • TransUnion
  • Equifax

This is so important because, as IDShield points out, according to the latest study on credit report accuracy from the Federal Trade Commission (FTC), 5% of consumers had errors on one of their major credit bureau reports.

By watching and monitoring all 3 bureaus, IDShield can more quickly and accurately notify you when a change or inquiry is made.

The prices for each plan are as follows:

Family with 1 bureau = $25.95/month

Family with 3 bureaus = $32.95/month

Individual with 1 bureau = $12.95/month

Individual with 3 bureaus = $19.95/month

It’s also important to note that whichever plan you choose, IDShield offers a free 30-day trial period that, if you’re not satisfied, you can cancel at any time during the 30 days.

As a side note, if you do not cancel, your card will be billed automatically, starting on the 31st day of your membership.

Customer Service

IDShield keeps you updated with alerts and important information in whichever way is most convenient for you, whether that be phone, text, email, or mobile/desktop app.

Outside of constant communication, IDShield makes a huge effort to keep its members as informed as possible through its constantly-updated articles, FAQ, and in-app content.

If you can’t find an answer to your question through IDShield’s app, blog, social media, or FAQ, they also have a dedicated phone number, live chat, and prompt email support.

Conclusion / Bottom Line

IDShield is trusted by over a million people and protects the likes of Forbes, Yahoo, and HuffPost.

To give you a sense of the degree of protection and satisfaction IDShield offers, consider the following testimonials:

“I got a phone call saying I had failed to appear for court and had a warrant out for my arrest. It ended up being a very elaborate scam and one quick call to IDShield gave me peace of mind that everything was fine. Wish I had called sooner!”

“I found I had a real security risk as I’d been impacted by a hacker. It was a frightening & invasive experience. I was connected with [a licensed private investigator] quickly, all three credit reporting agencies were notified, and a security alert added to all three accounts! They made it simple! They were there to help! I recommend this service.”

“After I received an application for a prepaid credit card in the name of my minor child I got a little freaked out. I called and spoke with the [my licensed private investigator] and she immediately searched for my kid’s info. Nothing nefarious found. She advised me how to lockdown that information and advised that I do the same with all my kids. Peace of mind!”

If you’re considering using identity theft protection, or even just want to learn more about identity theft prevention, there really is no better option than using IDShield.