Cinch Home Services Review
Founded in 1979, Cinch Home Services is a company that offers home warranties to millions of Americans across the country. They offer plans with coverage for appliances, built-in systems, and comprehensive plans covering both appliances and built-in systems. If anything covered inside your home is damaged, simply make a service request. Cinch will then send out a suitable, vetted technician for the job from their network of over 18,000 professionals.
To learn more about Cinch and the services it offers, be sure to continue reading below.
Pros and Cons of Cinch
- 180-day workmanship guarantee
- 40+ years of home warranty experience
- Network of 18,000 vetted technicians
- Plans starting at just $27.99/month
- Not available in Alaska or Hawaii
- Must go through the quote process to see available add-ons
What Does Cinch Offer?
In a nutshell, Cinch offers home warranties that provide coverage for repairs and replacements of home systems and appliances. The idea is that paying for Cinch’s coverage is a better deal than paying to repair damaged systems and appliances on your own. It’s also important to keep in mind that home warranties and home insurance are different.
In terms of what’s covered by Cinch, you can get home warranty coverage for over 20 common home systems and appliances. However, your coverage varies depending on the specific plan you choose: Appliances, Built-in Systems, and Complete Home.
Here are some examples of what’s covered with each of these home warranty plans:
- Appliances: This plan covers garage door openers, clothes washers and dryers, garbage disposals, microwaves, dishwashers, refrigerators, and more.
- Built-in Systems: This plan covers air conditioning, including ductwork, and equipment breakdowns for your water heater, plumbing, electrical systems, and more.
- Complete Home: This comprehensive plan covers both appliances and built-in systems.
It’s also important to understand what damage is covered. Cinch doesn’t cover damage resulting from neglect and failure to do scheduled maintenance, cosmetic dents and scratches to appliances, pest damage, misuse, and anything covered by a current manufacturer’s warranty. Similarly, for some items, there is a maximum amount that Cinch will pay for repairs or replacements during your coverage period. You can find these details in the company’s Terms and Conditions.
When it comes to the technicians making the repairs, all of Cinch’s technicians must undergo an extensive screening and selection process before working with customers. So instead of putting it on customers, Cinch is doing the legwork that comes with finding a reputable contractor. This screening and selection process includes license checks, verification of active liability insurance, and other quality assurance measures. Once hired, technicians are then subject to continuous monitoring and scoring based on customer feedback.
What To Expect on the Site
Signing up for Cinch is easy as providing your ZIP code, selecting a coverage plan, and providing your payment and home information. You don’t have to wait for a home inspection, and you’ll be told after signing up when your coverage kicks in.
Once your coverage begins, you can request a technician for service anytime, either online or over the phone.
Through your account on their website, you can also:
- Download your plan documents
- Check service request status
- Change your payment method
- Update your contact information
If you need to reach Cinch, their customer service is available 24/7 by phone, including weekends and holidays.
What you pay for your Cinch home warranty depends on where you live and the specific coverage plan you choose. Here’s an idea of what you can expect to pay for the different plans:
- Appliances: Starts at $27.99/month
- Built-in Systems: Starts at $32.99/month
- Complete Home: Starts at $39.99/month
Cinch also offers a 180-day workmanship guarantee, which covers problems that persist after a technician’s visit, as well as discounts on new appliances.
What People Are Saying About Cinch
Cinch is accredited by the Better Business Bureau and currently holds an A- rating from them. It also has a solid rating of 3.6 out of 5 stars on Trustpilot. Of those more than 1,000 customer reviews, 54% of users rate Cinch as excellent on Trustpilot.
The Bottom Line
With three different plans, plus optional add-on coverage, Cinch makes it easy to find a plan that fits both your coverage needs and your budget. Thanks to their 180-day workmanship guarantee and network of vetted technicians, you also don’t need to worry about the quality of your repairs. For these reasons, Cinch Home Services is worth considering as you look into top home warranty companies.