NBKC Review

NBKC is a Kansas City-based financial institution sometimes branded as NBKC Bank. The company offers products and services including home loans, auto loans, checking accounts, and credit cards. Apart from a limited number of branch locations in Kansas City, NBKC operates exclusively online.

Beyond home purchase loans, NBKC also offers mortgage refinancing and home equity loans. This review focuses on its first mortgages. It covers available loan options, the application process, and other details that can help you decide if it’s right for you.

Pros and Cons of NBKC



What Does NBKC Offer?

NBKC offers five main categories of home purchase loans:

The company’s home purchase loans have three main options:

The 5/1 ARM program locks in your rate for the first five years. After that, the institution reviews and resets your rate each year to reflect changing market conditions. ARMs are usually most beneficial to homeowners when interest rates are expected to fall.

NBKC services all its loans internally. So, it doesn’t outsource evaluation, underwriting, or administration to other companies. As a result, this can mean more competitive rates, lower costs, and better service.

What To Expect on the Site

Customers will encounter a clean, easy-to-navigate website experience with NBKC. Its intuitive site guides users through the straightforward quote and application process.

  1. Users begin by entering an email address.
  2. NBKC will then send a confirmation code to the address you provide.
  3. Entering this code will unlock the institution’s quote generation system.

Notably, NBKC provides accurate, comprehensive quotes tailored to each individual user without requiring you to submit your contact information. Very few online lenders do this. Additionally, NBKC’s approach greatly reduces the number of solicitations you may receive by requesting a no-obligation quote. Some competitors inundate users with promotions and marketing. So, NBKC offers a refreshing alternative that most customers appreciate.


NBKC customizes its interest rates to each borrower’s situation and details. So, the best way to get an accurate estimate is to request a personalized quote. It’s also worth mentioning that NBKC has a partner program with Costco. If you’re a Costco member, then you may be able to save up to $400 on the origination fee. Furthermore, NBKC holds 5-star ratings under the Home Mortgage Disclosure Act in two key categories:

This indicates exceptional fairness and transparency in these regards.

What Others Are Saying About NBKC

NBKC has an impressive Better Business Bureau (BBB) profile as of November 2021. The company has been BBB-accredited since 2004. It also holds an A+ BBB rating, which is the highest score. Additionally, NBKC has a stellar customer score of 4.86 out of 5 on the BBB website. This score is based on reviews from more than 1,300 customers.

The Bottom Line

NBKC earns high marks for its competitive rates, low fees, and overall trustworthiness. Other than a general lack of physical locations, there are few drawbacks to counterbalance NBKC’s strengths. The company is well worth considering if you need a home purchase loan. Check it out when you compare the best mortgage lenders.